Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact me and I will be glad to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 30 days of receipt for an exchange or refund (excluding shipping and processing fees). Please take care in packing items to be returned. Items arriving damaged, used, or not in original packaging, without prior pictures or contact to 4 Directions Records will incur a restocking fee of 15% of the cost of the items. I do not refund original shipping fees or pay to ship a return.
Please contact us before returning or exchanging any items.
Send returns and exchanges to:
4 Directions Records
Crystals Om Chakras
PO Box 1227
Brighton MI 48116
Carefully repackage the merchandise. Items must be returned prepaid, in the original packaging. We cannot accept returns sent C.O.D., and original shipping & processing charges are not refundable.
Return the package to me via USPS insured tracked parcel post. Please note you are responsible for the safe return of your merchandise.
If you have any questions, please email us at through the contact page by clicking here.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - WIX
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Wix may store your credit card data and it is encrypted. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
SECTION 5 - THIRD-PARTY SERVICES
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Analytics: Our store uses Google Analytics and Facebook Analytics to help us learn about store visits and the pages being viewed.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.